What are you looking for?
Frequently Asked Question
Can I purchase online through your website?
Yes you can; Australia Post & TNT are used for shipping. Max. limits for AusPost pricing are: Length 105cm, Weight 22kg & Volume 0.25m3. Over that TNT is the only option.
Shipping for oversized signs can be arranged via other couriers. Please contact us to discuss your needs.
'Click & Collect' is also available for in-storepick-up, or you can organise your own freight.
Is your website secure?
Absolutely. All card payments are processed via Stripe & PayPal.
You will see two transactions for your order. The first is
an Authorisation, then once we've confirmed the order details the purchase/payment will be processed.
What file formats do we accept?
- Adobe Illustrator EPS file
- PDF file generated from Illustrator Photoshop or Indesign ("Press Quality" settings).
- Hi-Res JPEG for images/photos(100dpi minimum).
- NOTE: Computer-Cut Vinyl work requires outlined vector paths. (Raster images cannot be used).
How should I setup my artwork?
- Please make sure ALL fonts are outlined.
- Convert strokes/curves to paths.
- Embed any images or provide the files for linked images.
- Setup your artwork at 100% scale where possible; large artwork scale down to either 10% or 50%.
How do I remove existing lettering or vinyl decals?
Removing computer cut vinyl from vehicles or other surfaces requires it to be gently heated. This softens and releases the adhesive. You can achieve this using a hairdryer or a heat gun on a LOW setting. Alternatively, leave the vehicle or surface in bright warm sun for a few hours before attempting to remove. Remove glue residue with prepsol or a citrus glue remover.
The older and more UV affected the vinyl, the harder itwill be to remove. Pull off what you can using the heating method and then use a recommended glue remover.
Can you reuse my old metal sign?
Generally, the time spent removing lettering and/or glueresidue from an old sign will work out to be more costly than using new substrate. However we recognise the environmental benefit of re-using existing materials
Large scale signs with digitally printed faces may be suitable to be refaced with a new print laminate. However it is essential that the existing sign is flat, in very good condition and without any blemishes as they will show through the new face.